Terms and Conditions of Sale
Last updated: 2025.12.16
1. Company information
These Terms and Conditions of Sale apply to all purchases made on the website https://amelyse-jewelry.com/ (hereinafter referred to as the “Website”).
The Website is operated by:
Company name: Dechavassine Sàrl
Registered address: Rue Louis-Curval 4, 1206 Geneva, Switzerland
Email: contact@amelyse-jewelry.com
2. Scope of application
These Terms and Conditions of Sale govern all sales of products offered on the Website to customers (hereinafter referred to as the “Customer”).
By placing an order on the Website, the Customer fully and unconditionally accepts these Terms and Conditions of Sale.
3. Products
The products offered for sale are jewelry items described and presented on the Website.
We make every effort to ensure that product descriptions, photographs, and information are accurate. However, slight variations in color, size, or appearance may occur and shall not be considered defects.
4. Prices
All prices displayed on the Website are indicated in [USD, EUR, CHF] and include all applicable taxes, unless otherwise stated.
Shipping costs are not included in the product price and are displayed separately before the order is finalized.
Dechavassine Sàrl reserves the right to modify prices at any time. Products are billed at the prices in effect at the time the order is placed.
5. Orders
An order is considered final once the Customer has completed the checkout process and received an order confirmation email.
Dechavassine Sàrl reserves the right to refuse or cancel any order in the event of:
- Payment issues
- Suspected fraud
- Incorrect pricing or product information
- Abnormal or abusive orders
6. Payment
Payment must be made in full at the time of ordering.
Accepted payment methods include those displayed on the Website during checkout.
All transactions are secured using appropriate encryption and security protocols.
7. Delivery
Products are delivered to the address provided by the Customer during checkout.
Delivery times are indicative and may vary depending on the destination and carrier. Dechavassine Sàrl shall not be held liable for delays caused by third-party carriers or force majeure events.
Risk of loss or damage passes to the Customer upon delivery of the products.
8. Right of withdrawal (returns)
In accordance with applicable consumer protection laws, Customers have the right to withdraw from their purchase within 14 days of receiving the products, without providing any reason.
To exercise the right of withdrawal, the Customer must notify Dechavassine Sàrl by email at contact@amelyse-jewelry.com.
Conditions for returns:
- Products must be returned unused, unworn, and in their original packaging
- Customized or personalized jewelry is not eligible for return
- Return shipping costs are borne by the Customer
Refunds will be issued within 14 days after receipt of the returned products.
9. Defective or damaged products
If a product is received damaged or defective, the Customer must contact Dechavassine Sàrl within 48 hours of delivery, providing photos and a description of the issue.
Dechavassine Sàrl will propose a replacement, repair, or refund, as appropriate.
10. Warranty
Products sold on the Website benefit from the legal warranty applicable under Swiss law.
This warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, accidents, or improper care
- Alterations made by third parties
11. Liability
Dechavassine Sàrl shall not be held liable for indirect or consequential damages arising from the purchase or use of products sold on the Website.
In any event, liability shall be limited to the amount paid by the Customer for the order.
12. Personal data
Personal data collected during the ordering process is processed in accordance with our Privacy Policy and Cookie Policy.
Customers have the right to access, rectify, and delete their personal data in accordance with applicable data protection laws (GDPR and Swiss Federal Act on Data Protection).
13. Intellectual property
All content on the Website, including texts, images, logos, and designs, is the exclusive property of Dechavassine Sàrl and may not be used without prior written consent.
14. Force majeure
Dechavassine Sàrl shall not be held liable for failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or governmental actions.
15. Governing law and jurisdiction
These Terms and Conditions of Sale are governed by Swiss law.
In the event of a dispute, and in the absence of an amicable resolution, the courts of Geneva, Switzerland shall have exclusive jurisdiction.
16. Contact
For any questions regarding these Terms and Conditions of Sale, please contact:
Dechavassine Sàrl
Rue Louis-Curval 4
1206 Geneva
Switzerland
contact@amelyse-jewelry.com